Poor people need not just loans but also savings, insurance and money transfer services. Microfinance must be useful to poor households: income, assets  & against external shocks. Microfinance can pay for itself. Microfinance also means integrating the financial needs of poor people into a country’s mainstream financial system. The job of government is to enable financial services, not to provide them. Donor funds should complement private capital, not compete with it. Donors should focus on capacity building. Interest rate ceilings hurt poor people by preventing microfinance institutions from covering their costs, which chokes off the supply of credit. Microfinance institutions should measure and disclose their performance both financially and socially.