The research is regarding a study on low-cost housing management for low-income groups. The impact from that Kuala Lumpur now is crowded by the urban poor who is low-income group are doesn’t has to own the affordable house. This study will examine the strategy to provide a low-cost housing base in Malaysia. The main focus of this study is to identify the perception regarding the management of low-cost housing. The research also evaluates the management of low-cost housing provision to the low-income group. Both cooperation and commitment from public residential management centres can make a harmonious situation without conflict and challenges.

The low-cost house provided by the local authority also faces problems in maintenance and service. Usually, when the government reclaims the land in squatter areas, they provide low-cost houses to the residents through People’s Housing Program or Projek Perumahan Rakyat (PPR) in which it is also recommended for the five years Malaysian Plan. The Federal Government provides the budget for the PPR to the local authorities. However, after the 5-year term is over, the maintenance of the low-cost housing will be ceased or wholly abandoned. The most common maintenance problems that occur are the problems with residence lift service, utility, and sanitation. The Kuala Lumpur City Hall (DBKL) always faces problems with the residence of the provided low-cost housing. The low-cost housing is provided to the lower income group with facilities and utilities to ensure that they could live comfortably. However, the low fees that are the charge to the residents are making it hard for the local authority to maintain the provided services efficiently.